On febuary 4th I had surgery to repair my left rotator cuff which my surgeon informed me was more than 95% torn. I have been laying home with my left arm strapped to my chest not allowed to move it or use it in any way at all since.
I was told to have my physical therapy at columbia doctors on 51st st, they’re part of the columbia hospitals in new york.
When I went to book it the sessions the japaese lady on the counter said “oh no you can’t come here we no take wheelchairs” >you’re a physical therapy unit attached to a hospital with a major spinal unit in the same suite as one of new yorks premier orthopedic surgeon and you don’t allow wheelchirs? why? because you get in the way of “normal” people trying to workout!
So after tearing that surgeon a new one I started ringing around (actually she who must be obeyed did) we finally found agroup called orthology, the manager at their chelsea operation said she had never heard of the Americans with disabilities act “it can’t be that important or I would know about it”are sure you’re not making it up? so I rang their corporate office and got an appointment to their 37 14th st office for next saturday, when asked if they were wheelchair accessible I was told “the elevators are a roll of the dice 9 days out of 10 they don’t work but yes were accessible” oh what floor are you on ground? I asked “no the third floor”
I asked how am I meant to get to the third floor and the man on the phone identifying himself as the ” manager of operations for the east coast ” he said “you’re in a wheelchair are we meant to make special arrangements for you? you use the service elevator it’s not sexy”
I asked him what he meant and he replied ” we can’t help everyone we have toilets that if you really need to go you’ll make them work but their in the hall not in our practice?”
But what about the elevators? I’m paying the same s the abel bodied person but so far I use the tradesmens entrance past the dumpsters, I travel up in the service elevator my toilet is down the hall and as for accessible toilet stalls”if I need to go I’ll make it work?”
Do I get a discount? “no why would you?”
This is not the first time a few years ago lso when I needed physical therapy I discovered similar treatment
see the story on this blog titled athanon or athalon? the scene above was how they wanted me to enter their building on a cherry picker.
We are trusting our bodies to these people, our wellbeing but they set up practices to treat peopel in wheelchirs fullwell nowing we can’t come in the front door there is not a big enough gap between machines for our chairs our toilets if they exist at all are down the hall and most times so are our change rooms and the elevators were expected to use are usually the same ones the garbage bags are put in and most times when we come they’re still there?
When did it become ok to take the money and treat us like cattle ?