NYC MTA you transport people why can’t you transport intelligence and caring from good employees to the bad?

Unfortunately the New York metropolitan transport authority may transport people but they can’t seem to transport decency and caring from the top down.
I have written on these pages so many times about the rudeness , the indecency the uncaring and the stupidity all wrapped up in a total ignorance of the Americans with disabilities act , I have passed on these concerns to the MTA itself and all the way to city hall but to no prevail.
Yesterday after a wonderful day in Manhattan we rolled into the union square 14th st subway to catch the Q train to Queens borough plaza to change to the 7 train as we approached the elevator at 14th st to take us down to the train there was a cleaner with several brooms and a dumpster on wheels full of garbage bags , now on the few occasions this has occurred the staff knowing the elevators are for the disabled and they are getting paid by the hour don’t care and just let the elderly and disabled first place on the elevator not this woman she started screaming “FIRST COME FIRST SERVED , I WAS HERE FIRST YOU WAIT YOUR DAMN PLACE” her rant was laced with F bombs and when I showed her the sign stating it was law she yelled into the elevator FUCK THE LAW and she is an employee of the MTA!
We made it down to the platform and caught the Q without further event and when we got off the Q at Queens borough Plaza we found ourselves standing next to a man in MTA uniform so we held our breath as the train approached and the crowd surged he said “let me help you get on the train safely and he in his conductors voice yelled “ we have a wheelchair he it gets on first back up everyone” and then he even helped me when my caters dropped into the gap between the platform and the train and again said ”make room for this woman and her service dog”
How can there be two so diametrically opposite attitudes in the one company? The ADA applies to all parts of my right to travel so why shouldn’t all employees be educated? So to the cleaner well clean up your act and to the gentleman, thank you please clone yourself because we the disabled travelling public need you.

Author: disabledaccessdenied

I am a disabled woman who through no fault of my own has wheels under my ass. I rely on the decency and common sense of local, state and federal goverments, as well as the retail community to abide by the disabled access laws and provide adequate ramps, disabled toilets, and not use them as store rooms or broom closets. This blog exists to find the offenders and out them, inform them, and report them if necessary and shame them into doing the right thing when all else fails.

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