Adelaide, Australia has Wonderful Hotels, Beaches, Restaurants and Shopping, but if Your in a Wheelchair, Your Often Left on the Sidewalk.

Dont get me wrong I grew up in Campbelltown, Adelaide,  worked in every club made popular on Hindley Street, owned and ran top restaurants and lived for the beaches. Back then I as 6ft 4 inches tall (not long) and had never considered the day I would have wheels permanently under my ass.

I have lived overseas since the mid-90’s and always extolled the virtues of wonderful Australia to any local that would listen.  Then in 2009 my American main squeeze and I came home for the first time in over a decade to beautiful skies, wonderful parks, great restaurants and even better friends. What we also came home to were  broken foot paths, non-exitent access ramps or if they were there they were used for table space or retail display.

Since Adelaide holds a special place in my heart and so do our friends there, we decided to come back to Adelaide.  This time it was September 2010. Thanks to a dear friend we stayed in Glenelg East. My partner was extra excited to be so close to the beach and looked forward to enjoying the flavors of Jetty Rd but alas it was our first disappointment.  Yes Glenelg is beautiful, has great restaurants, fun things to do, but for a wheelie like me access to most things was denied! Less than one in ten shops have a ramp and the rest are dangerously high (for wheelchairs at least).  A classic example was a coffee shop called Special Blendz.” who it seems thinks that their existing ramp is better used to house 3 extra tables.  The Strand, although we love their coffee, their cute waiters and really great food, we only ever got to enjoy the place from the outside seating because there is no disabled entry. When asking the staff how a disabled person is meant to get in the instruction were that we should go to the corner about 6 shops down, turn left, go down till we meet their alley, turn left, go along till we turn and see their “staff entrance” and delivery sign, ring bell, wait and enter past all manner of staff lockers, garbage bins and storage. How would your appetite survive that journey?

And now, last but not least, Glenelgs flagship pier side hotel The Stamford Grand whom while they have a lovely revolving door marble entrance to a stunning open aired bar and eatery, makes you roll two hundred metres round the back only to find the ramp blocked by…wait for it… large planters weighing hundreds of pounds. If you are lucky enough to get in via their covered disabled entrance, you then find yourself in a reception area with lifts to rooms, but if you wish to have a drink, something to eat, enjoy the piano bar and/or use the restrooms, your Access Has Been Denied! And somehow, when speaking to the staff, they seem ok with that.

Now we move across town to the wonderful Chifley on South Terrace. The hotel, when contacted by phone assured us that all amenities were fully wheelchair accessible. NOT!  If you wish to have a drink or several in  their hotel lobby bar, and then inquire the whereabouts of the disabled ladies room you are ushered to a staircase and joyfully assured that once you get up there they have a wonderful disabled toilet. I informed the lady that I was sitting in a wheelchair not a helicopter. She neither got the joke or the problem.  Given that I couldn’t use the public restroom, I resorted to returning to our room. My partner stayed in the lobby w/ our guests. Upon boarding the elevator, I attempted to press 4 suddently realizing that the height of the buttons were so high I fell out  of my chair. Upon reaching the room, without the benefit of my partner there to move furniture around, I realized that the room was so small in order to turn my chair around I had to crawl worm style onto the bed. lift it, turn it, and crawl back in and back into my chair. Mind you, we had the biggest room in house. Would we reccomend you stay there? Hell no! Use it to remake Faulty Towers ? Perfect! It occured to me it’s called The Chifley because last time thought was put into it he was prime minister.

Burnside Village (shopping mall) — the doyen of all things shi-shi and rich is under renewal and the only ramp in the entire building makes you push hundreds of metres up Portrush Rd into oncoming traffic then the same distance back down to anywhere worth visiting.

North Terrace, especially infront of The Royal Adelaide Hospital had footpaths so bad my chair dropped into a crack and snapped the wheel. The flagstone streets are pretty but in such bad repair that thankfully they are outside of a major hospital, just in case someone trips and cracks their head open.

So in closing Adelaide the churches are grand, the beaches white but alas the facilities broken.  I”ll be back for friends but as a wheelchair user ill bring my tool kit and join the RAA.

Author: disabledaccessdenied

I am a disabled woman who through no fault of my own has wheels under my ass. I rely on the decency and common sense of local, state and federal goverments, as well as the retail community to abide by the disabled access laws and provide adequate ramps, disabled toilets, and not use them as store rooms or broom closets. This blog exists to find the offenders and out them, inform them, and report them if necessary and shame them into doing the right thing when all else fails.

2 thoughts on “Adelaide, Australia has Wonderful Hotels, Beaches, Restaurants and Shopping, but if Your in a Wheelchair, Your Often Left on the Sidewalk.”

  1. I sadly live in Adelaide and must agree, albeit reluctantly. It seems the rest of the world has busied itself making accessability easier for the disabled, but Adelaide has ignored it altogether. The hospitality industry here needs a wake up call.

  2. Hey, Michael nothing sad about living in Adelaide. I have lived all over the world and it’s not the place, it’s not the people (in this case), it’s the goverment. Remember they are, for all their protesting, a corporation with a bottom line. Whether your Christian, buddhist, Muslim or Jewish their is aparable in most faiths that goes something like”he who but refuses the least of my people refuses me”! A man is judged by how he treats his family/his neighbors, a city should be judged by how they treat the elderly, the disabled, the infirmed and the mentally challenged, etc.

    So to all reading I still call Adelaide home and die for a slice of Vesuvios Pizza and a good espresso anywhere in Campbelltown. Unfortunately its getting there that is the problem. When the local goverment would rather vote themselves a raise than the right for a disabled person to move freely in the city their taxes pay for, that is why I blog. That’s the message — rights for all! Whether you walk, drive or like a few of us good ones, have wheels under our ass.

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